Q. How quickly will I receive an answer through Ask a Librarian?

Answer

We make every effort to answer questions as quickly as possible, within the confines of the particulars of the technologies in question. Email questions are generally answered within 4 hours, depending upon the time of day they are sent. IM questions received during open hours will be answered immediately. Text (SMS) questions will be answered upon receipt or as soon thereafter as possible; keep in mind that there is sometimes a lag related to the transmission of text messages.

  • Last Updated Jun 16, 2016
  • Views 159
  • Answered By Kristen Droesch

FAQ Actions

Was this helpful? 0   0

Contact Us

Need help finding information on a topic, planning a research strategy, or getting oriented with our services and resources? Our Ask a Librarian services can help!